Unless different terms appear on the accepted quote or invoice, eligible standard stocked items may be requested for return within 30 days of delivery when they are unused, uninstalled, unmodified, complete, and in the condition and packaging received. Prior authorization and an RMA number are required.
Installed, energized, modified, incomplete, or damaged products are not eligible for discretionary return. Special-order, custom-configured, made-to-order, or final-sale items may be non-returnable when identified in the quote. Unauthorized or late returns may be refused.
Contact us with the invoice number, catalog number, quantity, and reason for return. Wait for written authorization, the correct return destination, packaging instructions, and disclosure of any applicable shipping or restocking terms. Use a traceable, insured carrier and retain the receipt.
Report visible damage, shortages, or an incorrect catalog number within 48 hours and retain all packaging. Authorized returns are inspected after receipt. Approved refunds or credits are issued to the original payment method or account, less agreed deductions. See the Warranty Policy for defect claims.
Email sales@allbreakersales.com or call (951) 903-9804. Do not ship a return until the RMA and destination are confirmed.